Introduction
This Privacy Policy applies to the official website operated by GMCC Electronic Technology Wuxi Co., Ltd. (hereinafter referred to as "GMCC", "we", "us", or "our"), accessible at zh.gmccsieyuan.com (hereinafter collectively referred to as "this Platform"). Accordingly, we have formulated this Privacy Policy (hereinafter referred to as "this Policy") and remind you that: this Policy does not apply to products or services provided by third parties; third-party products or services are subject to their respective privacy policies as separately explained to you. This Policy applies to the personal information we collect.
We deeply understand the importance of personal information to you and will do our utmost to protect the security and reliability of your personal information. We are committed to maintaining your trust in us and protecting your personal information in accordance with the following principles: consistency of rights and responsibilities, clear purpose, informed consent, minimal necessity, security assurance, subject participation, and transparency. At the same time, we commit to taking corresponding security protection measures in accordance with mature industry security standards to protect your personal information.
Before using our products or services, please be sure to carefully read and understand this Policy. Please start using our products or services only after confirming that you fully understand and agree to this Policy.
In this Policy, "personal information" refers to various information recorded electronically or otherwise that can identify a specific natural person's identity either alone or in combination with other information, or reflect a specific natural person's activities. "Sensitive personal information" refers to personal information that, if disclosed, illegally provided, or misused, may endanger personal and property safety, and is highly likely to cause damage to personal reputation, physical and mental health, or discriminatory treatment.
I. How We Collect and Use Your Personal Information
The basic business functions of this Platform are: (1) displaying our core products and systems, including dry electrodes, supercapacitors, supercapacitor modules, hybrid supercapacitors, and energy storage systems; (2) providing brand information, Q&A, and information. Please understand that when you use the basic business functions of this Platform to browse pages, we will not collect or use your personal information. We may collect and use your personal information only when you use the following specific services or functions.
(I) Extended Business Function: "Contact Us"
When you use our "Contact Us" or online message function, in order to respond to your inquiries in a timely manner and establish business contact, we need to collect your name, email address, phone number / WeChat / WhatsApp, and the specific product information you are interested in. This information is necessary to process your request and contact you. After you submit the above information, our staff will communicate with you through the contact information you provided, with a view to achieving further cooperation.
If your message involves providing third-party personal information, please ensure that you have obtained the legal authorization and consent of the relevant third party before providing it.
This information is not necessary for the operation of our Platform's basic business functions. We will not force you to provide this information. If you do not provide this information, it will not adversely affect the operation of the Platform's basic business functions.
(II) Exceptions to Consent
In accordance with relevant laws, regulations, and national standards, we may process your personal information without your consent in the following circumstances:
Where it is necessary for entering into or performing a contract to which you are a party;
Where it is necessary to fulfill statutory duties or obligations, such as those directly related to national security, national defense security, criminal investigation, prosecution, trial, and execution of judgments;
Where it is necessary to respond to public health emergencies or to protect the life, health, and property safety of natural persons in emergency situations;
Where personal information is processed within a reasonable scope for the implementation of news reporting, public opinion supervision, and other acts for public interest;
Where personal information that you have disclosed yourself or that has otherwise been lawfully made public is processed within a reasonable scope in accordance with the Personal Information Protection Law;
Other circumstances as provided by laws and regulations.
In addition, when we use information for purposes not stated in this Policy, or use information collected for specific purposes for other purposes, we will inform you in a reasonable manner and obtain your consent again before use.
II. How We Use Cookies and Similar Technologies
When you use our services, we store small data files called Cookies on your computer or mobile device. Cookies typically contain identifiers, site names, and some numbers and characters. We use this information to determine whether a registered user is logged in, to improve service quality, and to optimize user experience. We will not use Cookies for any purpose other than those stated above.
If you refuse our use of Cookies and similar technologies to collect and use your relevant information, you may manage or partially or wholly refuse Cookies and/or similar technologies through your browser settings, provided that your browser has this function; or delete Cookies and/or similar technologies already stored on your computer, mobile device, or other devices, thereby preventing us from fully or partially tracking your personal information. If you wish to learn how to change your browser settings in detail, please refer to the relevant settings page of the browser you are using.
You understand and acknowledge that some of our products or services can only be implemented through the use of Cookies or similar technologies. If you refuse or delete them, you may not be able to normally use our relevant products or services or obtain the best service experience through our products or services, and it may also have a certain impact on your information protection and account security.
III. How We Entrust Processing, Share, Transfer, and Publicly Disclose Your Personal Information
(I) Sharing
We will not share your personal information with any company, organization, or individual other than GMCC, except in the following circumstances:
With your explicit prior consent or authorization;
Where required by applicable laws, regulations, legal procedures, or mandatory administrative or judicial requirements;
Where necessary to protect the interests, property, or safety of GMCC and its affiliates or partners, you, other GMCC users, or the public, within the scope permitted by laws and regulations;
Where sharing your information is necessary to achieve the core functions of our products and/or services or to provide the services you need;
To handle disputes or controversies between you and others at your request;
In accordance with relevant agreements signed with you (including electronically signed online agreements and corresponding platform rules) or other legal documents;
For academic research purposes;
For the purpose of social public interest in compliance with laws and regulations.
We may share your personal information with our affiliates. However, we will only share necessary personal information, and will obtain your consent in accordance with the law before sharing. If our affiliates wish to change the purpose of processing personal information, they will seek your renewed authorization and consent.
This Platform currently does not share your (or your organization's) information with third parties, nor does it integrate Software Development Kits (SDK) provided by third parties to implement relevant functions. When we share your personal information with third parties for other legitimate, proper, necessary, specific, and clear purposes in the future, or integrate SDKs provided by third parties, we will obtain your consent in accordance with the law for such matters and update them in the "Third-Party Information Sharing List and Third-Party SDK Directory" displayed at the bottom of this Platform.
When we share your information with third parties, we will sign strict confidentiality agreements with them, requiring them to process personal information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures. For the use of sensitive personal data, we require third parties to adopt data desensitization and encryption technologies to better protect user data.
(II) Transfer
Unless we obtain your explicit consent, we will not transfer your personal information to any company, organization, or individual. In the event of a merger, acquisition, or bankruptcy liquidation that may involve the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this Privacy Policy. If there is any change in the collection or processing methods of personal information as agreed in this Privacy Policy, such company or organization will seek your renewed authorization and consent.
(III) Public Disclosure
We will only publicly disclose your personal information in the following circumstances:
With your explicit consent;
Legal disclosure: We may publicly disclose your personal information where required by law, legal procedures, litigation, or mandatory requirements of government authorities.
Where necessary to announce penalties for violation accounts or fraudulent acts.
Special note: For your publicly disclosed personal information, we will conduct the first-time and prudent review of its legitimacy, rationality, and legality upon receiving the public disclosure request, and adopt the strictest personal information security protection measures and means to protect it at the time of and after public disclosure.
(IV) Exceptions to Sharing, Transfer, and Public Disclosure
In the following circumstances, sharing, transferring, or publicly disclosing your personal information does not require your prior consent:
Where it is necessary for entering into or performing a contract to which you are a party, or for human resource management in accordance with legally formulated labor rules and regulations and collectively signed labor contracts;
Where it is necessary to fulfill statutory duties or obligations;
Where it is necessary to respond to public health emergencies or to protect the life, health, and property safety of natural persons in emergency situations;
Where personal information is processed within a reasonable scope for the implementation of news reporting, public opinion supervision, and other acts for public interest;
Where personal information that you have disclosed yourself or that has otherwise been lawfully made public is processed within a reasonable scope in accordance with the law;
Other circumstances as provided by laws and administrative regulations.
IV. How We Protect Your Personal Information
We use industry-standard security protection measures to protect the personal information you provide, preventing unauthorized access, public disclosure, use, or modification of data, and preventing damage or loss of data. We use various security protection measures within a reasonable security level to ensure information security. For example, we use encryption technologies (e.g., SSL) and anonymization to protect your personal information. When you access your platform account (if any), you may choose our two-step verification program for better security. Your personal information is all stored on secure servers and protected in controlled facilities.
We have established specialized management systems, processes, and organizational structures to ensure the security of your information. For example, we deploy access control mechanisms and strictly limit the scope of personnel who can access personal information. We ensure that employees and third-party service providers who access this information to help provide products and services to you have strict contractual confidentiality obligations. Failure to fulfill these obligations will result in disciplinary action or liability for breach of contract. Similarly, we have specialized access control measures for cloud-based data storage.
We will take reasonable and feasible measures to avoid collecting irrelevant personal information. We will only retain your personal information for the period necessary to achieve the purposes stated in this Policy, unless an extended retention period is required or permitted by law.
Even though we will take all feasible measures to protect your personal information, you should be aware that the Internet environment is not 100% secure. If our physical, technical, or management protection facilities are compromised, resulting in unauthorized access, public disclosure, tampering, or destruction of information that damages your legitimate rights and interests, we will bear the corresponding legal liability.
In the unfortunate event of a personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for your independent prevention and risk reduction, and remedial measures for you. We will promptly notify you of the relevant circumstances of the incident via email, letter, telephone, or system message push notifications. When it is difficult to notify each individual subject one by one, we will adopt reasonable and effective means to issue an announcement.
We will also proactively report the handling of personal information security incidents to regulatory authorities in accordance with their requirements.
V. Your Rights
In accordance with relevant Chinese laws, regulations, and standards, as well as common practices in other countries and regions, we guarantee that you may exercise the following rights with respect to your personal information:
(I) Access, Correct, or Supplement Your Personal Information
When you discover that the personal information we process about you is inaccurate, you have the right to request that we correct or supplement it. You may submit a correction or supplement request via email at gmcc-sales@sieyuan-gmcc.com or by calling our customer service at +86-510-81026568. We will provide feedback within 15 working days, and the backend system will simultaneously correct or supplement the relevant information.
(II) Delete Your Personal Information
In the following circumstances, you may request deletion of your personal information by emailing gmcc-sales@sieyuan-gmcc.com or calling our customer service at +86-510-81026568:
If our processing of personal information violates laws or regulations;
If we collect or use your personal information without your consent;
If our processing of personal information violates our agreement with you;
If you no longer use our products or services, or have closed your account;
If we no longer provide products or services to you.
After receiving your deletion request, we will process the deletion according to your requirements and provide feedback within 15 working days (except for data that must be retained as required by laws and regulations).
After you or we assist you in deleting relevant information, due to applicable laws and security technologies, we may not be able to immediately delete the corresponding information from backup systems. We will securely store your personal information and further process and isolate it until the backup can be cleared or anonymized.
(III) Change the Scope of Your Authorization or Revoke Your Consent
Each business function requires some basic personal information to be completed. If we process your personal information based on your consent, you may change the scope of your authorization or withdraw your consent at any time. If you wish to change the scope of your authorization or withdraw it, you may submit a request to us via email at gmcc-sales@sieyuan-gmcc.com or by calling +86-510-81026568.
(IV) Copy and Transfer Your Personal Information
If you wish to obtain a copy of your personal information in our platform, you may submit a request to us via email at gmcc-sales@sieyuan-gmcc.com or by calling +86-510-81026568.
If you need to transfer the personal information we have collected and stored to another platform, company, or organization, under statutory conditions, we will provide you with the transfer pathway. You may submit a request to us via email at gmcc-sales@sieyuan-gmcc.com or by calling +86-510-81026568, and specifically explain the scope of personal information you wish to transfer and the basic information of the recipient (platform/company/organization name, receiving method, etc.). Please note that the personal information you request to transfer should be information that you personally consented to provide to us or that we collected based on a contract. At the same time, we have the right to charge necessary fees based on the cost of transferring personal information.
(V) Response to Your Above Requests
To ensure security, when you submit the above requests through customer service, you need to provide a written document or prove your identity in other ways. We will require you to verify your identity before responding to your requests. Our response time for your written requests is 15 working days.
For your reasonable requests, we can provide services free of charge. If third-party fees are involved, you will bear the relevant costs after we provide corresponding evidence to you. Please note that for repeated requests beyond reasonable limits, we will charge a certain cost fee as appropriate.
(VI) Circumstances Where We Cannot Respond to Your Requests
In the following circumstances, as required by laws and regulations, we will be unable to respond to your requests:
Related to the personal information controller's fulfillment of obligations as provided by laws and regulations;
Directly related to national security or national defense security;
Directly related to public security, public health, or significant public interest;
Directly related to criminal investigation, prosecution, trial, and execution of judgments;
Where the personal information controller has sufficient evidence to indicate that the personal information subject has subjective malice or abuses rights;
Where it is necessary to protect the life, property, or personality rights and interests of the personal information subject or other individuals but it is difficult to obtain the individual's consent;
Where responding to the personal information subject's request will cause serious damage to the legitimate rights and interests of the personal information subject or other individuals or organizations;
Involving trade secrets.
VI. Protection of Minors
This Platform only provides services to natural persons who are 18 years of age or older with full capacity for civil conduct and civil rights. If you are a minor under the age of 18, please stop using our services immediately.
We will not proactively collect personal information directly from minors. If it is proven that we have collected personal information from minors without our knowledge, please contact us through the contact methods disclosed in the "How to Contact Us" section of this Policy, and we will endeavor to delete the relevant personal information.
VII. Storage and Cross-Border Transfer of Your Personal Information
Storage Location: To enable global access to this website, we have set up our website servers outside of mainland China. The personal information you provide on this Platform will be stored outside of mainland China and accessed by relevant personnel located in mainland China.
For users in mainland China, currently, except for the aforementioned disclosure that personnel in mainland China will access your information stored outside of mainland China, there is no other cross-border transfer of personal information. If cross-border transfer of personal information is indeed necessary, we will separately inform you in detail (including the purpose of outbound transfer, recipient, method and scope of use, content of use, security protection measures, security risks, etc.) and obtain your authorized consent. We will ensure that the recipient has sufficient personal information protection capabilities to protect your personal information and that your personal information receives protection equivalent to that within the People's Republic of China.
Storage Period: We will only retain your personal information for the period necessary to achieve the purposes stated in this Policy, unless laws and regulations require mandatory retention.
We determine the storage period of personal information primarily based on the following criteria, using the longer period: achieving your information provision purpose, maintaining corresponding management records, ensuring traceability of management actions, and improving the quality of services we provide to you; whether you have agreed to a longer retention period; whether there are other special agreements or legal provisions regarding the retention period. After the retention period expires, we will delete your personal information or anonymize it in accordance with applicable law.
VIII. How This Privacy Policy Is Updated
In order to provide you with better services and with the development of our business, this Privacy Policy will be updated accordingly. However, without your explicit consent, we will not reduce your rights under this Privacy Policy. We will remind you of updates by publishing an updated version on the Platform and through website announcements or other appropriate means before the updates take effect. We also ask you to visit this Platform to stay informed of the latest Privacy Policy.
For material changes, we will also provide more prominent notification (we will explain the specific changes to the Privacy Policy through means including but not limited to email, SMS, or special notices on the browsing page).
The material changes referred to in this Policy include but are not limited to:
Significant changes to our service model, such as the purpose of processing personal information, the types of personal information processed, and the methods of using personal information;
Significant changes in our ownership structure, organizational structure, etc., such as changes in ownership due to business adjustments, bankruptcy, or mergers and acquisitions;
Changes in the main objects of sharing, transferring, or publicly disclosing personal information;
Significant changes to your rights regarding personal information processing and the methods of exercising them;
Changes to the department responsible for personal information security, contact methods, and complaint channels;
Where the personal information security impact assessment report indicates high risk.
We will also archive previous versions of this Policy for your review.
IX. How to Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy or matters related to your personal information, please contact us through various methods including our online customer service system on this Platform, email at gmcc-sales@sieyuan-gmcc.com, or customer service at +86-510-81026568.
Under normal circumstances, we will respond within 15 days. If you are not satisfied with our response, especially if our personal information processing practices have harmed your legitimate rights and interests, you may also file a complaint or report with regulatory authorities such as cyberspace, telecommunications, public security, and industry and commerce departments.
You may also contact us at the following address:
GMCC Electronic Technology Wuxi Co., Ltd.
Address: No. 518-7, 518-9 Zhonghui Road, Huishan Economic Development Zone, Wuxi
Contact: Email gmcc-sales@sieyuan-gmcc.com or Customer Service +86-510-81026568
We will respond within fifteen working days after receiving your feedback.
Thank you for taking the time to understand our Privacy Policy.